Sales Order Processor

What’s in it for you?

• Varied role combining customer service, administration and finance
• Opportunity to take ownership of sales order processing, invoicing and credit control
• Work closely with a supportive office team
• Play a key role in the smooth running of day-to-day business operations

Must have’s

• Experience in credit control, invoicing and financial administration
• Strong numerical skills, including accurate bank reconciliations
• Excellent attention to detail and accurate record-keeping
• Strong communication skills and the ability to build professional relationships
• Proactive, resourceful approach to problem-solving
• Ability to work collaboratively with colleagues and management
• Professional, customer-focused attitude

Nice to have’s

• Experience using Xero or similar accounting/ERP software
• Experience with sales order processing and delivery coordination

So, what will you be doing?

• Handle incoming calls and customer enquiries, resolving queries promptly and professionally
• Process sales and customer orders accurately
• Prepare and process customer invoices using Xero or similar accounting software
• Manage credit control, monitor outstanding invoices and chase overdue payments
• Maintain customer account records and carry out regular bank reconciliations
• Investigate financial discrepancies and ensure records remain accurate
• Coordinate delivery bookings and generate shipping labels through courier and logistics platforms
• Maintain accurate financial and customer records across company systems
• Work closely with the office team to support smooth day-to-day operations
• Provide wider administrative and operational support to the management team

Helpful extras

• Organised, detail-focused and comfortable balancing customer service with financial responsibilities
• Enjoys building relationships and solving problems
• Takes pride in keeping processes accurate and running smoothly

Interested? Send your CV to i2i Recruitment today! Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.